Elevate Your Operations with Remote Office Support
Managed Remote Office Support Services —purpose-built virtual assistants for every corner of your business.
Remote Support That Feels In-House
MedGather’s Remote Office Support service delivers the reliability of a full-time employee without the overhead. Every assistant is hired, trained, and managed by our team — and works from our physical office using MedGather-owned equipment, ensuring consistency, accountability, and security.
The Advantage of Office-Based Virtual Assistants
Our Facility. Your Competitive Edge.
Most VA firms rely on freelancers working from home. MedGather is different. We invest in a structured, in-office environment to give you:
Better Oversight
Staff are monitored and managed on-site for consistent performance
Stronger Security
Company-owned equipment, firewalls, and access protocols
Faster Support
Real-time IT and team leads available for escalation
Professional Culture
Training, feedback and accountability built in
Secure Virtual Assistant Services with Data Protection and Compliance
Data Protection is a Core Part of Our Service
We take data privacy seriously — every assistant works within our secure network, with strict protocols to protect your business.
Office Support We Offer
Executive Assistant
Boost your productivity with our remote executive assistants—highly trained professionals ready to streamline your workflow. They expertly handle email and calendar management, coordinate flights and accommodations, and craft polished presentations and reports. By entrusting these essential tasks to our skilled assistants, you can focus on what matters most—growing your business. Experience seamless support from anywhere, anytime, with our dedicated remote executive assistants.
Administrative Support
Elevate your business operations with our remote administrative support specialists—professionally trained to keep your day running smoothly. From answering inbound calls and managing email triage to calendar management, data entry, document formatting, and task follow-ups, our experts handle it all with precision and efficiency. Free up your time and reduce stress by relying on our dedicated remote administrative support team to keep your workflow organized and your priorities on track, no matter where you are.
Customer Service
Enhance your customer experience with our Customer Service Virtual Assistants—professionally trained to deliver exceptional support and boost client satisfaction. They expertly manage client communications through phone, email, live chat, and social media, efficiently handle trouble ticket management, process orders, and resolve complaints promptly. Our Customer Service VAs also collect and monitor customer feedback, assist with scheduling, and provide proactive support to ensure your customers feel valued and heard. With their strong communication skills and problem-solving abilities, they help reduce response times and increase customer retention, allowing your business to scale seamlessly without staffing concerns.
Marketing Support
Maximize your marketing impact with our remote Marketing Support specialists—expertly trained to elevate your brand and streamline your campaigns. They efficiently manage social media posting, keep your CRM data up to date, organize client contacts, and assist with newsletters and lead tracking. By outsourcing these essential marketing tasks to our skilled remote assistants, you reduce costs, increase productivity, and gain the flexibility to scale your marketing efforts as your business grows—all while freeing you to focus on strategic priorities
Bookkeeping
Enhance your customer experience with our Customer Service Virtual Assistants—professionally trained to deliver exceptional support and boost client satisfaction. They expertly manage client communications through phone, email, live chat, and social media, efficiently handle trouble ticket management, process orders, and resolve complaints promptly. Our Customer Service VAs also collect and monitor customer feedback, assist with scheduling, and provide proactive support to ensure your customers feel valued and heard. With their strong communication skills and problem-solving abilities, they help reduce response times and increase customer retention, allowing your business to scale seamlessly without staffing concerns.
Bookkeeping
Keep your online business running flawlessly with our remote Website Management professionals—trained to handle every aspect of your e-commerce site. From routine website maintenance and smooth e-commerce operations to expert photo and video editing, they ensure your site remains attractive and fully functional. Rely on our dedicated remote assistants to provide efficient, affordable support that lets you concentrate on expanding your business while your website stays in top shape.
Ready to Add a Trusted Virtual Assistant to Your Team?
Let’s build your remote office — professionally managed, security-first, and tailored to your needs.
